FAQs
Who will be cleaning my home?
A team of professional house cleaners and worker-owners, trained at LSG Cleaning Services, Inc. will clean your home. All of our workers are uniformed, fully insured, and bonded.
Do I need to provide house cleaning supplies?
We provide all the cleaning equipment and products. If you have a particular cleaning product that you would like for us to use, please let our team know when you schedule your cleaning.
How much will it cost to clean my home?
When determining your home cleaning cost, we recognize that every home is as unique as the homeowner. We base your exact price on many factors, including pets, clutter, floor types, as well as the number of people who live there. Call or text (708) 800-1691 or (773) 757-8476 for a free phone estimate or schedule an appointment to meet with one of our representatives for more details about our service and an exact price to clean your home.
Will the cleaning costs be the same each time you come to my house?
The Detail-Clean Rotation System starts with two initial cleans. The initial cleans get your house detail clean. Because these two cleans take additional time, we typically charge an additional fee. After your initial cleans, the price will not vary between visits.
Will you come on the same day and time for each clean?
We work with your schedule. You can let us know what day and time work best for you.
Do I need to be home during the cleaning?
You don't have to be home when we clean. In fact, most of our customers prefer not to be home when we clean! But it is always up to you.
What should I do with my pets during the cleaning?
If you have pets, we ask that you prevent them from entering the areas that we clean. For sanitary and safety reasons, our teams of residential cleaning professionals are not permitted to clean flea infested homes or pick up animal excrement.
How do I pay for my home cleaning?
Payment is due the day of each scheduled clean. Most of our customers simply leave a check on the kitchen counter. You can also pay with cash or use Zelle.
How do I schedule an appointment with you?
It's simple. Call or text us at (708) 800-1691 or (773) 757-8476. We would be more than happy to provide you with a free phone estimate or schedule your appointment to meet with an LSG owner. Our team can answer in English or Spanish.
How much should I purchase for a gift certificate?
If you are unsure of the appropriate gift amount, we encourage you to contact us. We can assist you in choosing the perfect gift. Once the gift certificate is purchased and gifted, all the recipient has to do is contact us and schedule service.
Will I always have the same people cleaning my home?
We do our best to have the same professional house cleaners in your home every time we clean. However, sometimes due to vacations, illness, or cleanings being rescheduled, we have to send a different team member instead. Our primary goal is to provide a consistent cleaning no matter who cleans your home.
Do you perform other cleaning services, like laundry, dishes?
LSG Cleaning offers other cleaning services, like laundry and dishes, at an additional cost.
How do you ensure the security of my home?
Most customers provide a key or digital (garage) code to enter the home. Keys are assigned to a numbered tag without the customer's name or address. Keys are locked in a lockbox, and codes are kept private and only given to the house cleaners on the scheduled clean date. Our employees are thoroughly screened before starting work with us. They also use technology to check-in and out of each cleaning appointment to know the exact time team members are in and out of your home.
Why should I hire you over an independent home cleaner?
There are many benefits to hiring a company rather than an independent cleaning provider. Our worker-owners are all bonded, insured, and background checked to ensure you and your home's safety. LSG Cleaning Services Inc has a full staff of trained house cleaners who work in teams of two or three people, ensuring consistency, efficiency, and reliability. Our employees will always bring cleaning supplies, which ultimately saves you money.
Did you not see your question?
If you have more questions about LSG Cleaning Services Inc, feel free to call or text us now at (708) 800-1691/(773) 757-8476 or email at lsgcleaning351@gmail.com.